1 reviews | Active since Aug 2022
samsung warrantee on screens are a marketing ****
dont bother buying a samsung fold or any samsung phone for that matter i bought a fold 3 for R36000 . brand new. a few days ago i opened it up and realized that the crease was black, and in the next few days the right hand side of that crease was dead. no problem, it has a two year screen warrantee. HUGE PROBLEM. the agents for samsung tell me the warrantee does not apply if there are any scratches or dings on the phone . they say they found 3. what utter bull****. thats not the warrantee says. it says physical damage or liquid damage. how can a scratch or a minor ding be physical damage. no worries . i will pay the R8000 to have it fixed. then im going to sue samsung for the money back. this really means that the warrantee , for a manufacturers defect is all bull****. lets see what a court says about that.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
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Samsung
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
