Samsung wallet and *********** support center

Got my new S24 Ultra all well and good. Used Samsung Wallet to make my purchase on Samsung website from my S8 phone which worked fine. Tried using Samsung Wallet to make another purchase on Samsung website but kept failing when time to authorise. Called the call center which the guy made me soft reset my phone and app permissions all for nothing. The app still failed. I decided to reinstall the app and reload the card and then payment went through. Tried testing a payment at pick n pay yesterday with the wallet went through but now no recent transactions are showing while they show on my bank. Tried the Samsung chat to help me but totally useless *********** staff asking me the same question over and over and could not resolve the issue. The wallet app is a disaster and they just can't seem to resolve the issue and make it look like my fault.