SAMSUNG WA16F7S8DTA/FA WASHING MACHINE COMPLAINT

My name is Averil Manuel and I bought the above mentioned machine from a Game store in M/Plain. A month or 2 after I purchased the machine, it started to give me problems. We phoned the number that appeared on the machine. A Technician was sent out on 2 occations previously and according to them there was nothing wrong with the machine. <br> My husband complaint for a 4th time a few weeks ago and he demanded that Samsung needs to come fetch the machine, which they eventually did a week ago. After a follow up phone call, the electronics department yet again said that there is nothing wrong with the machine.<br> My husband explained the problem again.<br> Now a week later, I did a follow up call only to discover that something is INDEED wrong with the machine!<br> After 4 complaints, there is something wrong. A machine of approx. R9000 now have to be opened and repaired. I am a VERY UNSATISFIED customer as I demand a new machine from Samsung!!!<br> Why must I pay such a lot of money for 2nd hand machine. Problem is that once you open electronics, chances are that I will have a problem again.<br> I had a LG machine for 9 years and not ONCE I had any issues.!!!!!<br> POOR SERVICE,TECHNICIAN !!