EJ
Earl J
1 reviews | Active since Apr 2011
14 Feb 2024, 14:39
Samsung voucher issue
Recently purchased an S24 Ultra through Vodacom and have since tried many times to redeem my voucher through Samsung Members app however, keeps telling me that my email address is incorrect.
I would like to claim my R1000 voucher please.
Need assistance.
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
14 Feb 2024, 14:40Good day Earl.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's reply14 Feb 2024, 14:40
Official
Good day Earl.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's replyOfficial
14 Feb 2024, 15:07Good day Earl,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^KK
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^KK
Samsung South Africa's reply14 Feb 2024, 15:07
Official
Good day Earl,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^KK
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^KK
EJ
Earl J's updateReviewer Update
14 Feb 2024, 17:03Hi,
Tried all methods and still getting the same error. Invalid email address. Need assistance please.
Tried all methods and still getting the same error. Invalid email address. Need assistance please.
EJ
Earl J's update14 Feb 2024, 17:03
Reviewer Update
Hi,
Tried all methods and still getting the same error. Invalid email address. Need assistance please.
Tried all methods and still getting the same error. Invalid email address. Need assistance please.
EJ
Earl J's updateReviewer Update
15 Feb 2024, 10:09Hi, can someone please call me, this remains unresolved?
EJ
Earl J's update15 Feb 2024, 10:09
Reviewer Update
Hi, can someone please call me, this remains unresolved?