Samsung V&A Waterfront - Worst customer experience

<p>I have never experience customer experience as bad as this that I am receiving at Samsung V & A Waterfront - Cape Town. I sent them an email looking for Samsung Gear 2 R380 Charging Cradle Dock Charger, and the guy that I spoke to told me that they are waiting for stock to arrive and he took my numbers.</p> <p> </p> <p>Yesterday they phoned but my phone was not with me. Now, when I return a call, the guy that I spoke to doesn't have a clue of what I am talking about. He then told me that they do not order these chargers anymore. Samsung should just stop producing items that they do not produce chargers for. What must happen when you loose the charger? Should I buy the same item, just for charger? That is nonsense.</p>