Samsung Updates Are Ruining Devices – Is This Planned Obsolescence?

I am beyond frustrated with Samsung’s lack of responsibility when it comes to the damage caused by their software updates.

First, my Galaxy S20 became unusable after a system update. Performance dropped drastically, and the only “solution” offered by Samsung support was a R6000 screen replacement—completely absurd, considering the issue clearly stemmed from the software.

Now, my Galaxy S22 Ultra is suffering the same fate. After installing the One UI 7 / Android 15 update, the phone has slowed down to a crawl. Apps freeze, the system lags, and the overall user experience is unacceptable for a flagship phone.

What’s worse is the pattern that keeps repeating: Samsung pushes out updates that break older models, refuses to take responsibility, and then suggests costly repairs—leaving loyal customers out of pocket.

I’m honestly starting to question whether this is a deliberate tactic—a form of planned obsolescence—to push customers into buying newer models. If so, it’s ********* and deeply disappointing.

I've Emailed *** on the 9th of June and haven't gotten any response yet and so I'm forced to sit back with a R17000-R23000 phone that freezes as frequently as it reboots waiting for the Update that fixes these issues but not even the July patch has done that. What is the way forward???