mW
muller W

1 reviews | Active since Jun 2013

08 Jul 2020, 11:30

Samsung update RUINS my phone

For all these years I have enjoyed Samsung Mobile phones. After doing a phone update my phone is stuffed. I am so disappointed because it was working perfectly. Apps stopped working, my phone sometimes rings but there is nothing on screen. What a disappointment. I guess I'll have to go with the I-phone

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Jul 2020, 11:32
Official
    Good morning  Muller,
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. 

We apologize for the inconvenience caused.
  
A senior customer service executive will contact you with further advice on this matter. 
 
Regards,
SamsungSA: 
SS