mW
muller W
1 reviews | Active since Jun 2013
08 Jul 2020, 11:30
Samsung update RUINS my phone
For all these years I have enjoyed Samsung Mobile phones. After doing a phone update my phone is stuffed. I am so disappointed because it was working perfectly. Apps stopped working, my phone sometimes rings but there is nothing on screen. What a disappointment. I guess I'll have to go with the I-phone
Helpful (0)
Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
08 Jul 2020, 11:32 Good morning Muller,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply08 Jul 2020, 11:32
Official
Good morning Muller,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
