1 reviews | Active since May 2016
Samsung unlock the box - giving prizes away they don't have in stock - refer 11 March 2016
<p>As a listener of 94.7 I partook in a competition, amongst the prizes for give away was the Samsung S7 - this was received 14 april and after various methods of communication it is with regret that i can confirm still no Samsung 55" SUHD LED 8 series, today being the 20th May. Samsung did however deliver a previous version of this TV, being the 7 series, and suddenly I am not able to reach them telephonically and they are igrning all mails sent to them. Surely as a sponsor, you should give the prizes as promoted in a competition? Apologies for saying this, but I noticed they are also the sponsors for the winnder of the first ever Voice South Africa - just wondering if for a public show like this they would actually deliver as per their promise? Surely there has to be some compliance and the Competitions Commissions of South Africa should investigate this?</p>
Hello Nandi
This is to acknowledge receipt of your complaint. Kindly note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hello Nandi
This is to acknowledge receipt of your complaint. Kindly note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
