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charles M
1 reviews | Active since Dec 2015
09 Dec 2015, 15:13
Samsung unanswered phones
The phone is always engaged been trying for 3 days to call them now have to drive there even the 1 in vodaworld they never answer their phone even thou it rings
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Replies (1)
Samsung South Africa's replyOfficial
15 Dec 2015, 08:31Hello Mushavhi007,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply15 Dec 2015, 08:31
Official
Hello Mushavhi007,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team