NH
Nial H
1 reviews | Active since Jul 2009
03 Feb 2021, 14:17
Samsung two-step verification problems
Firstly, I'm not sure that this is for Samsung South Africa, but there isn't an option for Samsung accounts.
I now lodged 3 requests to obtain reset codes for my account as the number associated with the two-step verification is no longer accessible/available. I get the same response each time, which doesn't help.
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Samsung South Africa's replyOfficial
18 Feb 2021, 18:19 Good Day,
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Regards,
Samsung ZA
SS
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply18 Feb 2021, 18:19
Official
Good Day,
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Regards,
Samsung ZA
SS
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Regards,
Samsung ZA
SS