MZ
Musa Z
1 reviews | Active since Apr 2011
04 May 2023, 12:56
Samsung TVs no more
I purchased a Samsung 70 inch TV approximately 2-3 years ago, however, I have experienced two breakdowns within this timeframe. Unfortunately, the product is no longer under warranty, and as a result, I am left with the need to purchase a new TV. Regrettably, this experience has resulted in my decision to discontinue my patronage with Samsung, never again will I buy a Samsung TV.
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Samsung South Africa's replyOfficial
04 May 2023, 12:58Good day Musa
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply04 May 2023, 12:58
Official
Good day Musa
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM