WE
Willem E
1 reviews | Active since Feb 2011
24 Oct 2022, 09:34
Samsung TV's DSTV not working
DSTV app on my 2 5-series samsung TV's (1 is 55" and one 65") - UA55KU7351KXXA and UA65KU7500K - 3 years old stopped working because software and hardware not up tot scratch. This only effects Samsung and Hisense TV's. Samsung's solution - BUY an Android box. Recall the s**** and give us a decent platform like what we thought we would get when we bought this.
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Samsung South Africa's replyOfficial
24 Oct 2022, 09:38Good day, Willem
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Samsung South Africa's reply24 Oct 2022, 09:38
Official
Good day, Willem
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL