CC
Charmaine C
1 reviews | Active since Jul 2013
19 Jul 2023, 16:40
Samsung TV's cant be trusted
Please explain how does a TV break twice if its not even 2 years old. We bought a 70 inch tv at Makro in 2021 and now is the second time that its not working This is unacceptable!!!
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
19 Jul 2023, 16:47Good day Charmaine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply19 Jul 2023, 16:47
Official
Good day Charmaine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
CC
Charmaine C's updateReviewer Update
20 Jul 2023, 09:18Thank you for the reply.
I can give you the serial nr: 014G3FBNB00361B
Bought the TV on 3 August 2021 at Makro in Centurion Gauteng , and like I said its the second tine that the TV is not working.
I can give you the serial nr: 014G3FBNB00361B
Bought the TV on 3 August 2021 at Makro in Centurion Gauteng , and like I said its the second tine that the TV is not working.
CC
Charmaine C's update20 Jul 2023, 09:18
Reviewer Update
Thank you for the reply.
I can give you the serial nr: 014G3FBNB00361B
Bought the TV on 3 August 2021 at Makro in Centurion Gauteng , and like I said its the second tine that the TV is not working.
I can give you the serial nr: 014G3FBNB00361B
Bought the TV on 3 August 2021 at Makro in Centurion Gauteng , and like I said its the second tine that the TV is not working.