BR
Brian R
1 reviews | Active since Feb 2021
03 Mar 2021, 11:04
Samsung TV with vodacom
Got an voucher for tv with vodacom Samsung after 3 months have not delivered any TV despite providing all information... Worst client service ever! Feels more like a Samsung TV **** ! Vodacom also not willing to assist in resolving customer concerns... typical
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Samsung South Africa's replyOfficial
03 Mar 2021, 11:06Good morning Brian,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply03 Mar 2021, 11:06
Official
Good morning Brian,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM