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ebrahim E
1 reviews | Active since Jun 2016
02 Jan 2024, 23:12
SAMSUNG TV SCRATCHED IN BOX
Very dissapointed as i moved into a new home recently and purchased a brand new samsung qled tv 65" on the samsung online website and when i opened the box the television set was full of scratches at the back. This television needs to be replaced for a brand new samsung tv 65" qled as this is not what i paid for and coming from a reputable company especially is extremely dissapointing!!!
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Samsung South Africa's replyOfficial
03 Jan 2024, 07:36Good day Farha
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply03 Jan 2024, 07:36
Official
Good day Farha
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM