1 reviews | Active since Mar 2009
Samsung TV **** from Vodacom
I put a review here on hello peter on 18th November regarding the TV promotion from Vodacom when purchasing a Samsung device. The was a gentleman who contacted me from Samsung after the review and stated they were still out of stock, it has been over a year now as a bought my phone in October 2020. Samsung stated they would get my TV Licence for me and they assured me the TV licence was paid however I have just recieved an SMS from the TV licence department stating my TV licence is still not paid. Samsung, Altron and Vodacom are total *****s, I have submitted numerous complaints and wasted time and money calling the costumer center who just give excuse after excuse. I will be taking the this matter to the Ombud as well as reporting to the consumer protector for the false advertising.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM