AF
Ashten F
1 reviews | Active since Mar 2018
17 May 2019, 16:54
Samsung TV Repair Charge
Bought a Samsung smart TV 2015 that is still under warranty. Paid about R5400 for the TV. Lighting struck my TVs power supply and mother that basically cancels out the warranty as per terms and conditions.
I took my TV to one of Samsungs service centers for repairs to only find out they charging about 4500 to repair a tv that cost almost the same priceas the TV.
Never buying a Samsung product again smh.
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Replies (2)
Samsung South Africa's replyOfficial
17 May 2019, 16:55Good day Ashten
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply17 May 2019, 16:55
Official
Good day Ashten
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's replyOfficial
17 May 2019, 16:58Good day Ashten
Herewith your reference number:
***
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply17 May 2019, 16:58
Official
Good day Ashten
Herewith your reference number:
***
SamsungSA:^LZ
SamsungSA:^LZ