1 reviews | Active since May 2014
Samsung TV Quality Questionable
Please be warned this is my 2nd Samsung TV and will never buy Samsung again. The first started to have a large green spot on the corner after about 15 months. It went for repairs and broke irreplaceable after 4 months of repairs.<br> <br> Decided to buy the second Samsung LED Series 6 TV this time. After 11 months it stopped working and got stuck at the \smart TV"startup screen. Calling their services center which promised to have a technician onsite within 24 hours did not happen. Now its 48 hours and after calling the outsourced service centre Pretoria Appliance they claimed that that are doing only collect repairs. I wonder if Samsung really knows their business despite brilliant marketing.<br> <br> Please take note of Samsung's product quality?<br> <br> """
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
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Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
