AM
Angeline M
1 reviews | Active since Sept 2011
20 May 2021, 06:51
SAMSUNG TV PROMOTION A ****
Samsung offered a TV set if you buy a Samsung phone. I purchased a Samsung Note 20 in December 2020. All the necessary documentation was provided with countless calls to them to follow up and to date I gave not received the television set. IT IS NOW MAY. I was always an ambassador for Samsung , but no more. This was the last item of their brand I will ever buy. This is a ****. PEOPLE BE AWARE. NEVER PURCHASE ANYTHING FROM THEM.
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Samsung South Africa's replyOfficial
20 May 2021, 07:59 Good morning Angeline,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply20 May 2021, 07:59
Official
Good morning Angeline,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS