Samsung Tv

Hi bought a tv from makro I n 2019 upon delivery screen was damaged in box. Makro Springfield gladly replaced it no questions asked. Forward wind to 2021 pixels on the left hand side of the tv died so markro toti sent Samsung agents to repair after the agent repaired the screen I noticed the response rate was not the same after a battle which lasted months with makro toti. An agent from Samsung called me telling me that Samsung can’t replace the tv useless it has been repaired atleast 3 times or a major has been done on the tv.My question is if a screen has been replaced doesn’t that constitute has a major repair. It’s like buying a car and replacing an engine. I’m left extremely frustrated makro toti refuse to replace the tv or give me back my money so I can buy a new one. That’s poor service.