DB
Damian B
1 reviews | Active since Oct 2020
07 Jan 2021, 16:08
Samsung TV Claim
I've bought a Samsung & was told I get a Samsung smart TV at the value of R500. I proceeded with the claim on samsung members app & was told it would take roughly 4 - 6 weeks. It has been over the waiting period & haven't gotten a response
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Samsung South Africa's replyOfficial
07 Jan 2021, 16:22Good Day Damian,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply07 Jan 2021, 16:22
Official
Good Day Damian,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM