Samsung TV broken in less than 4 years

I am hugely disappointed with the purchase of my Samsung Smart 49 inch 3D TV made in early 2015. The TV is already failing a picture test and the TV picture is now completely dysfunctional. With a price tag of R15000 and less than 4 years of service it is pathetic that a company like this can market devices and appliances claiming superiority but ultimately delivering inferior quality products and charging exorbitant amounts of money. A two year warranty is all that can be offered as it aligns accurately with the products longevity. I am now pondering now as to how many other customers are experiencing the poor level of performance of this company's TV's.

The customer care centre is of little help stating that this must have been a 'bad one' yet no further intervention was made in dealing with my problem especially since this was supposedly a top of the range unit at the time.

Overall a complete disappointment.

I shall not be purchasing any Samsung products in the future.

Regards, Disappointed, previously loyal Samsung user.