FI
Farzaana I
1 reviews | Active since Aug 2020
01 Nov 2022, 15:02
Samsung tv
TV started flickering going on and off eventually it went on and started creating lines on the TV, called the call center in September 2022 nor ticket or query was even logged,eventually the lines went away now it seems to be doing the same thing on the 1st Nov, I need my TV repaired it is still under warranty, if this is the service from Samsung I don't advise others to pay so much for low quality brand I prefer to stick with hisense my TV I had for 5 years no issues sold it in good quality also .
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Replies (1)Samsung South Africa's replyOfficial
01 Nov 2022, 15:04Good day Farzaana ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply01 Nov 2022, 15:04
Official
Good day Farzaana ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
