Samsung TU7000 poor quality panel - losing faith in product quality!

I purchased 2 Samsung 58TU7000 TVs in the last year. One was for my parents (October 2020 ) and another for myself 1st May 2021.

3 weeks ago my parents tv stopped working (the panel would turn on, then off with not display and no functionality) and they had to wait almost 2 weeks for the panel to be replaced. This FINALLY happened last week.

This morning, my TV, which is the exact same model is doing the same thing. After calling the retailer which I brought both TVs from, they advised they would log a call with Samsung South Africa. I sincerely hope that I am not going to now wait days for a Samsung representative to come out to diagnose the TV.

Quite frankly I have lost faith in this model TV and Samaung tvs in general. My TV is 2 months old and this is just unacceptable from a product quality point of view. I expected better from Samsung as a major appliance and electronic brand.

Samsung SA, please sort this out. Or kindly allow me to return both TVs and swap them for an LG branded TV.

Thank you Dean Kűbler