1 reviews | Active since Oct 2016
Samsung trying to run from a BuyandGet obligation
<p>Bought a samsung wasjing machine in Dec with their Buy and Get pro,motion. Submitted serial number and invoice as requested and received sms that all was received. Now a month later they come back and say the information received was incorrect. yet they wont answer their phones...nor their emails. The thing says registration expires 31 jan 2017, yet when you phone them, their voice messages say already expired.</p> <p> </p> <p>Looks like we have been ******* into buying a washing machine</p>
Hi Abigail,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
Hi Abigail,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
