ES
Emmerentia S
1 reviews | Active since Oct 2023
30 Oct 2023, 20:26
Samsung toploaders
Bought 15kg samsung about week ago from tafelberg furnishers. Machine error constant ly with 4c, even when water was sufficient, don't rinse washing, washing still full soap. Completely disappointed and want this machine returned immediately. Compare to prev toploader not recommended for medium bundles. Use ernomous water. Took 2 hours to get washing rinse.needed to start 3 to 4 times every time. Samsung and tafelberg must come fetch machine and reimburse me or replace with9 to 12kg front loader.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
31 Oct 2023, 08:08Good day Emmerentia
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply31 Oct 2023, 08:08
Official
Good day Emmerentia
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM