YE
Yolande E
1 reviews | Active since Apr 2013
28 Dec 2022, 10:10
Samsung took money and gave no product nor refund
I ordered and paid for a Samsung phone. Order date mid Nov 22. ZA*** I still have not received the phone nor the refund. I need my refund please. Its 28 Dec22 now.
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Samsung South Africa's replyOfficial
28 Dec 2022, 10:11Good morning Yolande,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM
Samsung South Africa's reply28 Dec 2022, 10:11
Official
Good morning Yolande,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM