Samsung the ****mers

I need to lay complaint.

On 18 November 2024, I claimed for the following :

2 x Fit 3 Watches 2x Airbuds (Earphones)

Today is exactly 1 month and I have not received my wearables that I was PROMISED! All I am told is that it’s a promotion you have to wait and sorry there’s nothing that can be done!

These are the following numbers that has done nothing but pushed me pillar to post, as for the promotions line, it’s like an iron wall impossible to get through.

*** *** *** *** *** ***

Don’t get me started on SkyNet, each call is a wait of 20 min or more which uses about R50 of airtime per call, they allegedly came to my office and I refuse the delivery, so please tell me where is the common sense? Why would I in the right sense of mind refuse something that I have been waiting for????? No one came to my office or home or sent me a sms or even called me. So where did that dumb driver get the info? Or Is Samsung paying SkyNet to lie on their tracking????????????????????

Last Thursday 12/12/2024 I had a call from Samsung with the agent claiming she had the SkyNet driver on the line while talking to me and that he confirmed having my parcels and my delivery was coming on 13/12/2024. I think if it arrived, I would not be on this platform.

I am sick and tired of the lies Samsung has been pulling. Samsung catch a wake up and stop lying to hardworking consumers and ****ming us into buying your products on a pretext of receiving wearables.