1 reviews | Active since Jan 2014
Samsung the Grove mall
Samsung at the grove mall!
Dont take your phone here for repairs, they will give a date when it will be fixed but it never gets done ! I thought Samsung stores know what they are doing but it seems i was wrong. No parts to do repairs , no communication, no service , just empty promises.
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This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team