1 reviews | Active since Apr 2015
Samsung terrible after sales service
<p>Highly disappointing with Samsung!! After 5 years my fridge has broken due to manufacturing defects. So I have paid in R10 000 for a new fridge but apparently I don't qualify for the "buy and get". Terrible after sales service. In the terms and conditions it states that it is a Samsung promotion. I've been with a broken fridge for 3 months. I transferred money to them almost two weeks ago and they only responded to me yesterday. Highly upset that they cannot at least honour the buy and get. I'll never buy Samsung products again. A huge nightmare and inconvenience.</p>
Good day Shahnaaz,
We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day Shahnaaz,
We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day Shahnaaz,
We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day Shahnaaz,
We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA