TR
Thabo R
1 reviews | Active since Nov 2015
01 Nov 2020, 05:15
Samsung takes us for granted
The most Disappointing service you will ever get.They promise the vouchers when you buy their new products but they never deliver
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Replies (2)
Samsung South Africa's replyOfficial
02 Nov 2020, 08:17Good Morning Thabo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply02 Nov 2020, 08:17
Official
Good Morning Thabo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
02 Nov 2020, 13:22Hi Thabo, sorry for all the trouble. Please provide us with the following details, so we can check on your claim registration;
Purchase date of your qualifying device
IMEI number
Date of claim
Tracking reference number
Regards, ^NM
Purchase date of your qualifying device
IMEI number
Date of claim
Tracking reference number
Regards, ^NM
Samsung South Africa's reply02 Nov 2020, 13:22
Official
Hi Thabo, sorry for all the trouble. Please provide us with the following details, so we can check on your claim registration;
Purchase date of your qualifying device
IMEI number
Date of claim
Tracking reference number
Regards, ^NM
Purchase date of your qualifying device
IMEI number
Date of claim
Tracking reference number
Regards, ^NM