MS
Michelle S
1 reviews | Active since Oct 2014
19 Apr 2022, 11:09
Samsung Tablet not delivered after 2 months already
Good day I received a Congratulations mail from Samsung that my tablet has been approved and I have been waiting ever since. I have been calling and mailing Samsung for about 2 months now, calls are not answered and i hold on for a long time, mails are not being responded to either. I took out a contract and I am supposedly getting a Tablet for free but i dont get any response or delivery. When will i get my Tablet delivered to me?
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Replies (2)
Samsung South Africa's replyOfficial
19 Apr 2022, 11:10Good morning Michelle ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply19 Apr 2022, 11:10
Official
Good morning Michelle ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
MS
Michelle S's updateReviewer Update
19 Apr 2022, 11:40Good day
Interesting that i tried calling the above mentioned numbers and they say that it is not in service?
Interesting that i tried calling the above mentioned numbers and they say that it is not in service?
MS
Michelle S's update19 Apr 2022, 11:40
Reviewer Update
Good day
Interesting that i tried calling the above mentioned numbers and they say that it is not in service?
Interesting that i tried calling the above mentioned numbers and they say that it is not in service?