1 reviews | Active since Nov 2013
Samsung Tablet Loathing
I am a marketing honours student completing my 4th year at the University of the North West and I have had more than I can take with my Samsung Galaxy 2 10.1 Tablet. As a student I generally don't have loads of cash to just toss my current tablet and buy a new one because I am dissatisfied with the poor quality device that Samsung has provided me with. I took a gap year after school to work and essentially earn money to simplify my following year at varsity. Before I commenced with my studies I used my money to buy text books and a Samsung Galaxy Tab 2 10.1 which I did research on and I thought it was the ultimate, the tablet device leader in the market, costing me 4 years ago roughly R7000-R8000. It went well for a couple of weeks and then my hell started, the device is slower than a sloth and worse than that constantly stalling requiring me to format the device, resulting in me loosing all my work which I have saved on the device. This issue has required me to format it a couple of time over the years and know it is only a R7000 electronic that lies and accumulates dust. I have thrown away thousand of rands I cant' get back to have little to know contribution to my academics
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
