MR
Mosimanegape R
1 reviews | Active since Nov 2013
24 Jun 2016, 09:56
Samsung Tablet 3
<p>Hi<br />I booked my tablet for screen repair at one of your Samsung store Sandton Job Number: Q1SA023942 a paid R2000 deposit for R2880 job. And I got a message to make I pick I went and then as I was still at the store wait to pay the balance I looked it and the the camera glass was missing then I got told to leave behind because I didn't bring it like so they are going to have look for the glass and put it back since that I only got a call once and it was cutoff but calls are recorded for security and quality prepuces. Today I went to the store to pick up my Tablet and it has been damaged and thrown out. Samsung can I just have my Tablet please</p>
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Samsung South Africa's replyOfficial
24 Jun 2016, 13:32This is to acknowledge receipt of your complaint.
Kindly note the query has been escalated to our Voice of customer team under reference number: ********** 250.
A senior customer service executive will contact you with further advise on the matter.
Samsung South Africa's reply24 Jun 2016, 13:32
Official
This is to acknowledge receipt of your complaint.
Kindly note the query has been escalated to our Voice of customer team under reference number: ********** 250.
A senior customer service executive will contact you with further advise on the matter.