dD
deonvn D
1 reviews | Active since Sept 2016
11 Aug 2019, 12:50
Samsung Tab E has a 5 year old Android OS and cannot be upgraded
Upgraded my tablet to a Samsung Tab E. To my surprise the operating system is over 5 years old being Kitkat 4.4 from 2013. None of my business applications work on it like Microsoft OneDrive and Office 365. I feel that before they sell people this device they should have warned us. Samsung what is wrong with you still selling such an old operating system without providing and upgrade. Please pull this brick from the market.
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Replies (2)
Samsung South Africa's replyOfficial
11 Aug 2019, 14:03Good day Deon
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
SamsungSA:^SS
Samsung South Africa's reply11 Aug 2019, 14:03
Official
Good day Deon
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
SamsungSA:^SS
Samsung South Africa's replyOfficial
12 Aug 2019, 17:24Good day Deon
Herewith your reference number:
***
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SamsungSA:^LZ
Samsung South Africa's reply12 Aug 2019, 17:24
Official
Good day Deon
Herewith your reference number:
***
***
SamsungSA:^LZ