Samsung sucks: no parts available in South Africa

I bought a Samsung hop and oven about 4 years back. So Hop doesn’t go off. I got an agent to come have a look at it . Apparently the motherboard is faulty. He quoted me R3500 excluding about for the part. I called Samsung and the part is unavailable in South Africa. Buy the way even the Samsung managers can’t get hold of their own parts department. It’s been two weeks they I have been given the run around. No sales person will tell you this but you cannnot but buy the hop separately. Part are expensive and the customer service is pathetic. I suggest you buy another brand