JR
Jim R

1 reviews | Active since Oct 2018

12 Feb 2021, 08:11

Samsung SUCKS

Do not buy any Samsung Inverter Air Conditioners as the back up service is none existent. We have four of these units in our home and two have been problematic with one being only two and half years old and Samsung can not help on getting this unit repaired. We are now on our third outside air conditioning company trying to resolve the problem of this unit. SAMSUNG SUCKS

0
Replies (3)
JR
Jim R's update15 Feb 2021, 19:16
Reviewer Update
Samsung phoned me on Saturday to say they will help resolve the situation on Monday, it's now 19.15 on Monday night and no resolution - Samsung so sad - when you leaving this country.
JR
Jim R's update18 Feb 2021, 18:33
Reviewer Update
Yes you have been in contact since last week Thursday however the situation is still not resolved.
Get you act together as I am not a happy consumer.
JR
Jim R's update02 Mar 2021, 12:00
Reviewer Update
It's now the 2nd March and I'm still waiting for someone to pitch to fix this poor excuse for an air conditioner called SAMSUNG.