1 reviews | Active since Jun 2022
Samsung sucks and are useless
Samsung use a provider for contact centre work called ison who have no idea how to do there sole purpose of helping customers.
I bought an S22 ultra and it was on promotion with buds pro so i claimed the buds and a week later got an empty box . I called in and send all information and pictures 3 months ago .
I call them daily to no feedback and have wasted over R5000 of my airtime contacting samsung to no resolution.
3 months is a very long time to get something right and they have failed in every regard.
I have requested all the call recordings from and to my number *** but i have nothing.
If this can not get reand compensated for the wasting of money and item iwill take legal action and my lawyer says i have a good case.
No feedback no buds wasted money useless
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM