Samsung Sucks!

We have a major business contract with Vodacom with several lines. The main business phone , a Samasung S5 , just froze and haven't came on again. This phone was handed in at Vodacom Nelspruit a week ago - and with Vodacom not getting back to us we called them several times. We were informed that it is a Samsung fault on over a hundred phones and they are waiting for parts on back order! <br> Needless to say although I do have insurance on this phone , i haven't been helped and they keep telling me they dont know when the necessary parts will arrive! <br> So my business must suffer and i must cancel my holiday because I dont have a phone to receive emails etc. ! <br> Never in my life will I buy Samsung again , neither will I continue my contract at Vodacom! <br> Worst service ever!!!!