PV
PORCIA V

1 reviews | Active since Feb 2013

24 Jul 2015, 09:19

SAMSUNG SUCKS

My son have a Samsung S4 on contract with Telkom. Earlier this year he had problems with the phone whereby the battery got all swollen and his was not able to use it . I bought a new battery and now we are sitting with the same problem.I am disgusted in this . I called into the call center and was told the battery last for up to 6 months. I will never buy a Samsung product again and think that they a ******* and just out to make money.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply24 Jul 2015, 09:45
Official
Hello Porcia Visser,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA