BS
Bronwyn S

1 reviews | Active since Jul 2014

04 Apr 2020, 20:04

Samsung sucks

Bought v-bucks for my son using Samsung Pay and was charged 3 times, when we only did one purchase and Samsung isn’t remotely interested in sorting it out. R240 our of pocket which might not be a lot to share some but it’s a lot to me. DON’T USE SAMSUNG PAY.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Apr 2020, 20:14
Official
Good day
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
 
Regards,
SamsungSA:
^SS