wL
werner L
1 reviews | Active since Feb 2013
20 Feb 2023, 19:42
Samsung Suck
You buy a brand new Samsung S23 and you don't get a charger to charge, no sir you have to buy a Charger to charge your Brand new Samsung S23 it's like buying a car with no key... I have been a loyal Samsung customer for 11 years and now they have lost me. In Brazil Samsung Customers gets a new phone with a charger. Is RSA not the case. It's just a money making story to spend Un extra R599 to get a charger to charge your phone. This is unacceptable.. I phone the HQ and no joy.... Samsung Suck
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Samsung South Africa's replyOfficial
20 Feb 2023, 19:43Good evening Werner,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply20 Feb 2023, 19:43
Official
Good evening Werner,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM