CP
Casper P

1 reviews | Active since Jun 2012

23 Mar 2021, 21:56

Samsung Store Clearwater Mall

I would like to commend Amanda from the Samsung Clearwater Mall branch for her excellent service delivery, professional approach and expert product knowledge. I needed advice on phones and assistance to retrieve data from an old phone which the technicians at the store went all out to try and achieve.

I am not from the area but made the trip back there as I felt that I was in capable hands at this store. They were patient, and ensured that I left with the best deal possible. The service received was outstanding.

I hope that Amanda is recognized and rewarded for her excellent customer service and friendly approach as well as for representing the brand the way she does.

Well done to a star employee!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Mar 2021, 22:26
Official
Good evening Casper,

Thank you for the awesome review. 

We’re happy to hear about your experience. 

Thank you once again for sharing your feedback with us, we'll share your feedback with Amanda and the team 

Kind Regards,
SamsungZA
SS