TH
Thobile H
1 reviews | Active since Feb 2012
22 Jun 2022, 13:58
Samsung stole my laptop
The lady from Samsung technicians called on Friday 18 June promising to call me back and advise when they are sending my laptop back that they were supposed to fix....I don't know ifvtgey are now *****ing it.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
22 Jun 2022, 13:59Good day Thobile ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply22 Jun 2022, 13:59
Official
Good day Thobile ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's replyOfficial
22 Jun 2022, 15:12Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply22 Jun 2022, 15:12
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's replyOfficial
23 Jun 2022, 10:56Good Morning Thobile ,
Your concerns have been duly noted.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply23 Jun 2022, 10:56
Official
Good Morning Thobile ,
Your concerns have been duly noted.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM