MC
Moira C

1 reviews | Active since Feb 2016

15 Mar 2016, 09:05

SAMSUNG STILL NO GO ON 'BUY & GET NOT WIN' COMPE

<br> Since reporting this matter I did get feedback from Samsung Customer Services with reference number ***@ 1h00pm on Thursday 18 February 2016, and was informed that I would be sent my reward registration pin via SMS in the next week BUT true to form NOTHING to date.<br> HOW LONG AM I SUPPOSED TO WAIT TO GET WHAT WAS PROMISED TO ME.<br> This product was purchased on 3 December 2015 for heavens sake.<br> I BOUGHT THE PRODUCT AND NOW I WANT MY REWARD !!!!<br> COME ON....

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Replies (1)
Samsung South Africa
Samsung South Africa's reply15 Mar 2016, 09:40
Official
Hello wpapskAzt,

Good day Moira

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind Regards

Samsung SA