SAMSUNG *****S FROM THE POOR

It is now the end of the 5th month since i bought a phone from Samsung and have never used it. Paid for it cash and in full but cant use it because the phone broke down with a month after purchase. Took it back and now they have it and my money. I spoke to a lady by the name of Lorraine and she **** to me. Said to me they will replace the phone since it is less than six months old but nothing has happened. This was a month ago. I guess they are waiting for the six months to go by so they say its older than six months therefore they cannot replace it. I am fed up with this company with their lies. I worked hard for the money i gave them. They are *****ing from the poor like all the state capture accused. No different at all. SAMSUNG PLEASE JUST GIVE ME MY MONEY BACK. I AM SICK OF YOUR BULL****.