samsung staff **** to me

I bought a 40 inch LED TV last year in June and this year January the TV malfunctioned or broke. I called in to have the TV picked up since it was still under warranty but was told that the TV could not be fetched and i would have to bring it in even though the warranty states that a 40 inch will be inspected and taken in by a samsung technician. I then took the TV in to Samsung canal walk branch to ask if it could be fixed and 2 staff members began interrogating me as to how the TV broke, they also told me the warranty was 4 months and not 2 years like it said on the warranty slip. I then insisted that the TV be taken in for inspection. I made a verbal complaint to the manager and he wasn't interested and in my opinion covered for his staff members. 3 weeks later i gt a call saying that it would cost 5000 to repair TV and i then refused having it fixed since the TV cost 6000 tocx purchase. I now am still waiting on the TV to be returned. I'm 25 years old that was my first TV that i bought with my own money. Please help!!! I'm disappointed in the customer service i received!