JK
Jaco K
1 reviews | Active since Apr 2014
24 May 2022, 14:24
Samsung SSDs
Cannot offer support for faulty SSDs in South Africa. Call centre level after sales service with empty promises and generally wasting time.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
24 May 2022, 14:26Good day Jaco,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^JL
Samsung South Africa's reply24 May 2022, 14:26
Official
Good day Jaco,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^JL
JK
Jaco K's updateReviewer Update
24 May 2022, 14:31This complaint has been on the escalator for a month now. It is time that it is assigned to a person who will take responsibility.
JK
Jaco K's update24 May 2022, 14:31
Reviewer Update
This complaint has been on the escalator for a month now. It is time that it is assigned to a person who will take responsibility.