LL
Laudi L
1 reviews | Active since Jul 2019
21 Apr 2021, 09:31
Samsung special offers are a lie!!! Stay away
Please stay away from any Samsung special offers. They lie to you and never keep to their side of the deal. I’ve sent numerous emails and been on the phone to them 5 times in 6 months to get the deal I purchased. Their customer care is useless
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Replies (2)
Samsung South Africa's replyOfficial
21 Apr 2021, 09:33Good morning Laudi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply21 Apr 2021, 09:33
Official
Good morning Laudi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
LL
Laudi L's updateReviewer Update
21 Apr 2021, 09:37I’ve dealt with your customer care line for 30mins each time and they always say they will get back to me and nothing happens. I’ve spoken to Keabetswe and he promised to get back to me and nothing! I will never purchase any Samsung product ever again and will go to every social media platform available to say you are ********
LL
Laudi L's update21 Apr 2021, 09:37
Reviewer Update
I’ve dealt with your customer care line for 30mins each time and they always say they will get back to me and nothing happens. I’ve spoken to Keabetswe and he promised to get back to me and nothing! I will never purchase any Samsung product ever again and will go to every social media platform available to say you are ********