IS
IVY S
1 reviews | Active since Feb 2018
20 Jun 2024, 10:50
Samsung South Africa us so useless including their consultants
Request to change phone number received Dear Ivy Senne,
We received a request to change the phone number used for Samsung account two-step verification. It will take 2 weeks to verify your request and change your phone number. After it's changed, you won't be able to use your old phone number for two-step verification anymore and you'll automatically be signed out of all your devices.
Here are the details: Device
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Replies (1)Samsung South Africa's replyOfficial
20 Jun 2024, 10:52Good day Ivy
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply20 Jun 2024, 10:52
Official
Good day Ivy
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
